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Administrator Overview

Welcome to the Testify Administrator Guide. Learn how to manage your institution's Testify platform.

Administrator Role​

As an administrator, you have access to:

  • User management
  • Billing and subscriptions
  • Feature toggles
  • System reports
  • Institution settings
  • Support and maintenance

Admin Dashboard

Key Responsibilities​

User Management​

  • Add/remove users
  • Assign roles
  • Manage permissions
  • Monitor activity

System Configuration​

  • Configure institution settings
  • Enable/disable features
  • Set policies
  • Customize branding

Billing & Subscriptions​

  • Manage subscriptions
  • Track usage
  • Handle payments
  • Monitor credits

Reporting & Analytics​

  • Generate reports
  • Monitor system health
  • Track usage statistics
  • Analyze performance

Quick Start​

First Time Setup​

  1. Configure Institution

    • Set institution name
    • Upload logo
    • Set timezone
    • Configure academic year

  2. Add Users

    • Import teacher list
    • Import student list
    • Assign roles
    • Send invitations

  3. Enable Features

    • Review available features
    • Enable needed features
    • Configure settings
    • Test functionality

  4. Set Policies

    • Exam policies
    • Grading policies
    • Privacy settings
    • Access controls

Setup Wizard

Admin Dashboard​

Dashboard Sections​

Overview:

  • Total users
  • Active exams
  • System health
  • Recent activity

Quick Actions:

  • Add user
  • Generate report
  • View billing
  • System settings

Alerts:

  • Low credits
  • Failed payments
  • System issues
  • User reports

Common Tasks​

Adding Teachers​

  1. Go to "Users" → "Teachers"
  2. Click "Add Teacher"
  3. Enter details
  4. Assign permissions
  5. Send invitation

Adding Students​

  1. Go to "Users" → "Students"
  2. Click "Add Student" or "Bulk Import"
  3. Enter/upload details
  4. Assign to classes
  5. Send credentials

Managing Subscriptions​

  1. Go to "Billing"
  2. View current plan
  3. Upgrade/downgrade
  4. Add credits
  5. View invoices

Generating Reports​

  1. Go to "Reports"
  2. Select report type
  3. Set filters
  4. Generate report
  5. Download/export

Reports

Best Practices​

Security​

✅ Maintain Security:

  • Use strong passwords
  • Enable 2FA
  • Regular audits
  • Monitor access logs
  • Update regularly

User Management​

✅ Organize Users:

  • Clear role assignments
  • Regular cleanup
  • Deactivate inactive users
  • Maintain accurate records

Monitoring​

✅ Stay Informed:

  • Check dashboard daily
  • Review alerts
  • Monitor usage
  • Track performance

Communication​

✅ Keep Users Informed:

  • Announce updates
  • Share policies
  • Provide support
  • Gather feedback

Support Resources​

Documentation​

  • User guides
  • Video tutorials
  • FAQs
  • Best practices

Support Channels​

  • Email support
  • Live chat
  • Phone support
  • Community forum

Training​

  • Admin training sessions
  • Webinars
  • Documentation
  • One-on-one support

Next Steps​

Need Help?​