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Parent Portal Overview

Learn how to use the Testify Parent Portal to monitor your child's academic performance, view reports, and stay engaged with their learning journey.

Overview​

The Parent Portal gives you read-only visibility into your child's exam results, performance analytics, and learning progress. You can link to one or more children's accounts, view their scores and rankings, track improvement trends, and access report cards -- all without being able to modify any data or interfere with their exams.

Parent Portal Dashboard

What Parents Can See​

As a parent, you have access to the following information for each linked child:

  • Exam results -- scores, rankings, and detailed breakdowns for every submitted exam
  • Subject analytics -- performance by subject with accuracy percentages
  • Performance trends -- monthly score trends and improvement trajectory
  • Weak and strong areas -- chapters and topics where your child excels or struggles
  • Certificates -- earned certificates with download links
  • Achievements -- badges, streaks, and gamification progress
  • Report cards -- periodic summaries of performance
  • Upcoming exams -- scheduled exams assigned to your child
  • Activity feed -- recent exam completions across all linked children
  • Peer comparison -- how your child ranks relative to classmates

What Parents Cannot Do​

The parent role is strictly read-only:

  • Cannot take exams or submit answers
  • Cannot modify student data or settings
  • Cannot access teacher or admin features
  • Cannot view other students' data (only linked children)
  • Cannot create questions or exams

Signing Up as a Parent​

Creating a Parent Account​

  1. Go to the Testify signup page
  2. Enter your details:
    • "Email" -- your email address
    • "Password" -- choose a strong password (at least 8 characters)
    • "First Name" and "Last Name"
  3. If your child's organization uses a tenant code, enter it in the "Tenant Code" field
  4. Click "Sign Up"
  5. Check your email and click the verification link to confirm your account

Tip: Use the same tenant code as your child's organization so your account is associated with the same institution.

Requesting Parent Role​

After signing up, your account needs the Parent role assigned. This can happen in two ways:

  1. Admin-assigned -- ask the school or organization admin to assign the Parent role to your account
  2. Invite link -- if the organization provides a parent invite link, use it to sign up with the correct role pre-assigned

Linking to Your Child's Account​

Your child generates a link code from their Testify account:

  1. Your child logs into Testify
  2. They go to "Settings" > "Parent Link"
  3. They click "Generate Link Code"
  4. A 6-character alphanumeric code is generated (e.g., A3F2B9)
  5. Your child shares this code with you

The link code is a one-time-use code that expires when used. If the code is lost, your child can generate a new one.

Link Code Generation

  1. Log into your Parent account
  2. Go to "My Children" > "Link a Child"
  3. Enter the 6-character link code your child provided
  4. Click "Link"
  5. The system verifies the code and creates the parent-child connection
  6. Your child's name and basic info appear in your "My Children" list

What Happens During Linking​

  • The code is validated against pending link records
  • The parent-child relationship is stored with active status
  • The placeholder record used for the code is removed
  • You immediately gain access to your child's performance data
  • Your child is notified that a parent has linked to their account

Tip: You cannot link to your own account. The system prevents self-linking.

Linking Multiple Children​

Testify supports linking to multiple children from a single parent account.

  1. Repeat the linking process for each child
  2. Each child generates their own link code
  3. All linked children appear in your "My Children" list
  4. You can switch between children to view their individual data

Children Comparison​

If you have multiple children linked:

  1. Go to "My Children" > "Compare"
  2. View a side-by-side comparison showing:
    • Average score per child
    • Best score per child
    • Total exams taken
    • Overall accuracy

Children Comparison

Viewing Your Children​

My Children List​

  1. Navigate to "My Children"
  2. The list shows all linked children with:
    • Student name
    • Email address
    • Roll number and department (if available)
    • Total exams taken
    • Average percentage across all exams
    • Link date

Activity Feed​

  1. Go to "Activity Feed" on your dashboard
  2. See recent exam completions across all linked children:
    • Child name
    • Exam title
    • Percentage score
    • Rank out of total participants
    • Submission timestamp
  3. The feed shows up to 30 most recent activities

Tip: Check the activity feed daily to stay updated on your children's exam activity without needing to drill into individual reports.

Unlinking a Child​

If you need to remove the link to a child:

  1. Go to "My Children"
  2. Find the child you want to unlink
  3. Click "Unlink"
  4. Confirm the action

After unlinking:

  • You lose access to that child's data immediately
  • The child can generate a new link code if you need to re-link later
  • Historical data you previously viewed is no longer accessible

Dashboard Layout​

When you log in, the parent dashboard shows:

  1. Quick Stats -- summary of all children's performance
  2. Activity Feed -- recent exam results across all children
  3. Upcoming Exams -- scheduled exams for your children
  4. Children Cards -- quick-access cards for each linked child

Switching Between Children​

  1. Click on a child's name or card on the dashboard
  2. The view switches to that child's detailed analytics
  3. Use the child selector dropdown at the top to switch between children

Security and Privacy​

Data Access Boundaries​

  • You can only see data for children linked to your account through valid link codes
  • You cannot search for or view other students' data
  • The link must be initiated by the student (they generate the code)
  • All parent queries are verified against the parent_student_links table

Audit Trail​

All parent access to child data is logged:

  • Which child's data was viewed
  • What reports were accessed
  • Timestamps of access

This ensures transparency and accountability in data access.

Account Settings​

Updating Your Profile​

  1. Click your profile avatar > "Settings"
  2. Update your name, email, or phone number
  3. Click "Save"

Notification Preferences​

  1. Go to "Settings" > "Notifications"
  2. Enable or disable notifications for:
    • Exam results published
    • Certificate issued
    • Achievement unlocked
  3. Configure quiet hours if needed

Troubleshooting​

  • The student must be logged into their account to generate a link code
  • The option is under "Settings" > "Parent Link" in the student's account
  • If the option is not visible, the feature may not be enabled for the organization
  • Link codes are case-insensitive but must be entered exactly
  • Each code can only be used once
  • If the code was already used, the student should generate a new one
  • Check that the student has not already linked to another parent with the same code

Cannot See Child's Data​

  • Verify the link status shows as "Active" in your "My Children" list
  • If the child has no exam attempts, analytics will show empty data
  • Check that the child's account is confirmed and active

Multiple Parents Linking to Same Child​

Multiple parents can link to the same child. Each parent independently generates a link through a separate code. This supports scenarios where both parents want to track the child's progress.

Next Steps​